Streaming videos

Do you have a training video that you want to make available via the web?  We can help!

LTDS has created a tool that allows you to easily link to videos you create and stream them through the campus streaming server. These links can be either limited to users with a VUNetID or open to the public.  Once your directory has been setup,  you can link additional videos when they are ready.

Contact LTDS if you would like to utilize this resource.

New Meeting Experience in Microsoft Teams

Did you know? Teams has made some improvements to the meetings interface, including:

  • Meetings open in a separate Teams window
  • Meeting controls are in a more convenient location
  • A new “large gallery” view is available so you can see up to 49 people at once
  • …and more!

But…for now, these improvements won’t be pushed to you automatically — you have to opt in to try them out. Steps to enabling the “new meeting experience” on your desktop client:

  1. Select your profile pic at the top of the Teams app, then Settings > General. (General should be what’s showing when you open Settings, so you probably won’t have to select it.)
  2. Select Turn on new meeting experience.
  3. Restart Teams by doing the following:
    1. Right-click or Cmd-click the Teams icon in the Windows task bar or Mac System Tray.
    2. Select Quit.
    3. Start Teams again like you normally would.

Check out more details in this post from Microsoft. As always, contact LTDS via Inform if you have any questions!

Firmware Update Causing Black Screen

We have been getting reports of some people having their computers log in showing only a black screen and the mouse cursor. This is due to firmware updates from Dell. The solution is just to wait a very, very long time.

After the black screen, things will slowly start coming back, first the desktop background, then icons, and windows. Even after it looks like everything is back, often it needs to run longer. This process will most likely take at least several hours, maybe much longer. Letting it run overnight is a good idea.

You will know it needs to keep going if you have apps that won’t open or that misbehave in strange ways. If you shut down the computer too soon, it will start the long process over from the beginning next time you log in.

The computer going to sleep will also stop the update. Here is how to change the sleep settings on your computer to keep it from going to sleep during the update:

1. Click on the start/windows icon at the far left of your toolbar
2. Click on the settings icon, the gear-shaped one
3. Click System, then click Power & sleep
4. Under “When plugged in, PC goes to sleep after”, change the sleep setting to Never.

  As always, feel free to submit an INFORM ticket if you still have problems.

Set Browser to Clear Cache When Closing

Sometimes our browsers get clogged and cause issues, especially when trying to access sites that are behind protective layers. Then we have to tell users to go clear their browser’s history and cache. There is a way that this can be done automatically, though, when a user closes their browser. Please see below for how to do this based upon your preferred browser:

Internet Explorer

  1. Open IE browser
  2. Click Tools Internet Options Advanced tab
  3. Scroll down to the Security section and then check the box: Empty Temporary Internet Files folder when browser is closed
  4. Click OK

Firefox

  1. At the top of the Firefox window, click the Firefox button and then select Options
  2. Select the Privacy panel
  3. In the History section, set Firefox will: to Use custom settings for history
  4. Select the check box for Clear history when Firefox closes
  5. click the Settings… button. The Settings for Clearing History window will open
  6. In the Settings for Clearing History window, click the check mark box next to Cache.
  7. Click OK

Chrome

  1. Open the Chrome browser
  2. Open the Chrome Toolbar (3 lines to the right of the URL window) and then select Settings
  3. Select Show advanced settings…
  4. Click the Content Settings button located under the Privacy section
  5. Under first section labeled Cookies, select Keep local data only until you quit your browser
  6. Click Done

Add a Shared Exchange Mailbox (SEM) to your Outlook client

1. In your Outlook, click “File” menu, then “Add Account”.

Outlook.SEM.file.addAccount

2. The Account setup window pops up, type in the SEM email address, in this case libraryreturns@vanderbilt.edu, click “Connect”.

outlook.SEM.addAccount

3. If prompted, choose “Office 365” option, then in the next “Microsoft login page”, erase the pre-fixed email address, type in your Vanderbilt email address and your epassword, here I used my Vanderbilt email as an example.

outlook.SEM.signinoutlook.SEM.epassword

 

 

 

 

 

4. If the following screen shows up, choose your Vanderbilt email, go through and type in your epassword.

outlook.SEM.pickAccount

5. Once you see the following screen, your account is set up correctly. Log out your outlook, log back in, the system will start to load emails from the new account, it may take a while.

outlook.sem.done

6. Log out your outlook, log back in, now you should see the SEM mailbox added to your account.

outlook.sem.added

Troubleshooting tips:

  1. Make sure you know the exact email address for the SEM mailbox.
  2. Make sure you VU email account has been given access right to the SEM mailbox. (check to see whether you can access the SEM mailbox via the web).
  3. If you are still having issues, submit an INFORM, or come to the Friday LTDS office hour.

 

New Zoom version available

Zoom has release a new version of the client that will be required before the end of May.  Please upgrade to the newest client, version 5,  as soon as possible.  There are two ways to upgrade the client.

 

Zoom update method

  1. Start the Zoom client

  1. Click on your profile

  1. Click  check for updates

  1. Select upgrade now.

 

Direct download and install method

  1. Click on the link below

https://zoom.us/client/latest/ZoomInstaller.exe

  1. Once downloaded, double click to install

Working with EndNote

EndNote is a popular piece of software that is used by many members of the Vanderbilt Community.  First and foremost, the most efficient way to find the full-text of an article is through starting at http://www.library.vanderbilt.edu/, but if you want to try the following options, it may save you a little bit of time, but the first thing you need to do is to make a couple of changes to your Preferences. When you are in the EndNote client, go to Edit -> Preferences:

In the OpenURL path, enter the following:

https://catalog.library.vanderbilt.edu/openurl/01VAN_INST/01VAN_INST:vanui?

And in the Authenticate with URL, enter the following:

https://login.proxy.library.vanderbilt.edu/login

You can also select the “Automatically invoke Find Full Text on newly-imported references”.

Then click “Apply” and OK. There are two ways from within EndNote to potentially find full text. The first utilizes the “Find Full Text” feature within EndNote.

This option will try to locate full text of the articles selected. You will be prompted to Authenticate with your VUNet ID/epassword and if it is successful, there will be paperclip next to the Author.

NOTE: Based on our experience, this is rarely reliable. If you are not successful, try option #2:

Here, we will utilize the OpenURL option. There are a couple of ways to get to it. First, make sure the article you want to find is selected, then go to References -> URL -> OpenURL Link:

The 2nd method is to right-click on the article

This will take you directly to the Vanderbilt Library’s catalog where you can then access the full text if it is available.

This is just a couple of ways that you can utilize EndNote. If you have any questions, feel free to contact us.

LTDS February 22th – February 28th 2020

LTDS spend much of the week upgrading systems around the institutional repository as well as working to resolve issues around a data feed on Thursday.

  • Alma/Primo
    • Alma, informs, Letter customization
    • login issue on Thursday
    • Work on the statistics dashboard
  • Desktop/Application support
    • Located last remaining few machines without the SCCM configured
    • Worked with Dell to determine issues with a couple of bad devices
  • Digital Collections/Digital Preservation
    • Adding public web header/footer to ArchivesSpace
    • Added additional exhibit website
    • Upgraded DSpace
    • ArchivesSpace UI work
  • Web/Web applications
    • Updating ILLiad links to utilize SSO on the public web.
    • Made large-scale corrections to address security vulnerabilities within the Lectionary site discovered through monitoring
    • Migrated and upgrade gallery.l.v.e  to new server
  • Other
    • Attending serverless conference
    • Preparation work for upcoming conferences
    • Committee (local and national) work

 

LTDS February 9th – February 22nd 2020

During these two weeks,  LTDS made progress towards several long term projects including going live with the new ILLiad pages, upgrading the development environment for OJS and adding changes to the ArchivesSpace interface.  Additional changes include:

 

  • Alma/Primo
    • Work on Grima to resolve enumeration issue
    • Alma letter changes and adding version control
    • ILLiad url changes
  • Desktop/Application support
    • identifying last remaining windows 7 machine in the library
    • Deploying new workstations
    • Tracking down laptops/ revising workflows
    • Reviewing process for VDI issues
  • Digital Collections/Digital Preservation
    • libguide styles
    • New exhibit wordpress site
    • Final changes to the new IR site and preparing to move to production
  • Web/Web applications
    • Library News Online enhancements
      • Increased security on the technology in the libraries site.
      • Various changes to public web change log
      • Work to migrate lectionary authentication away from old framework — part of larger framework migration.
  • Other
    • reviewing public key identification
    • increasing documentation
    • Committee work

 

 

How to access Shared Exchange Mailbox via the web

Occasionally, there are problems with the Outlook client but you really need to access a shared exchange mailbox. One way to do this is via the web:

http://outlook.com/owa/{emailbox}@vanderbilt.edu

So, if you are trying to access the Central Circulation email box, your URL would look like this:

http://outlook.com/owa/cencirc.library@vanderbilt.edu

It will then prompt you to log in, which you will use your own Vanderbilt email address and epassword and if you are authenticated & authorized, you will see the mailbox.