Inability to Access Oracle Due to a Locked Account

We have had reports of users receiving the a popup window upon attempting to login:

authentication popup

Recommended action/workaround:

Please note that users should only enter their VUnetID and ePassword for Oracle login through the Vanderbilt Single Sign-On screen.

If you see a pop-up window or prompt for VUnetID on a screen other than the Single Sign-On page, DO NOT enter your VUnetID and password there – this can lock your account.  Please clear your browser history, close and reopen your browser, and then reattempt login from the SkyVU webpage – the link there is:

If you have already entered your VUnetID and password on this page, please email to have your account unlocked.


A Librarian’s Guide to Cybercrime Mitigation – Review

Yesterday, I attended the Choice webinar, “A Librarian’s Guide to Cybercrime Mitigation” and it was one of the more rewarding webinars I have attended. It reminded me of why we do the things we do when it comes to security. I would encourage any and all Library staff to watch the recording, found here:

They provided several tools that can help you yourself protect your digital footprint. From checking how secure your password might be to seeing if a website is malicious or not. Here are a few of the tools mentioned:

How secure is my password?

Check if sites have been reported malicious:

Check to see if your email address has been a part of a data breach:

Please, secure your passwords; use a password manager; don’t re-use passwords; and above all else, don’t leave passwords laying around on sticky note! 😊

LTDS First Quarter Fiscal Year 2023 

LTDS First Quarter Fiscal Year 2023 (July 1, 2022 – September 30, 2022)


This first quarter of fiscal year 2023 was another productive period for LTDS (Library Technology and Digital Services). The team was able to complete several projects (tasks requiring more than 40 hours of work) and still resolve an impressive number of INFORM tickets.

A few of the projects that LTDS completed during the past quarter are: 

  • Migrated systems using LDAP authentication to the new LDAP authentication servers 
    • This will allow us to continue to access resources using the campus LDAP instance.   
    • The change does not allow VUMC users to access some resources due to information not being available in the system.  
  • Migrated the Digital Commons website to the library website 
    • Allows the Digital Commons resources to be available and the web presence maintained through the library website. 
  • Redeveloped Primo views to utilize the upgraded software provided by Ex Libris 
    • Ex Libris changed the version of the programming language (AngularJS) that is used to present the Primo interface.   
    • Several parts of the Vanderbilt code needed to be adjusted to maintain compatibility with the recent changes. 
  • Upgraded ArchivesSpace 
    • The updated version of ArchivesSpace provides a foundation for new services in the coming years. 
  • Began use of CloudFront distribution 
    • The CloudFront distribution (CDN) provides a central repository for library web assets. This AWS (Amazon Web Services) based system allows for core web elements (branding, menus, styles, etc.) to be changed in one place and reflected across all library sites utilizing the CDN.  
    • The next project is to incorporate the CDN into additional systems. 


LTDS continues to work with other groups in the libraries, on campus, and in the broader library community. Selected partnerships during the first quarter are listed below. 

  • ACE on the web migration project. This project is co-chaired by Jodie Gambill and Kristina Bisbee and will migrate the primary library website from Omni to WordPress. 
  • SCUA and Digital Preservation to develop improved workflows for assuring that digital collections are preserved and discoverable.  
  • VUIT Genesis project to complete migration of library application authentication to the new campus system. These changes allow us to continue to use VUNetIDs for authentication. 
  • PSI and Center for Teaching to implement the improved LTI integration between Leganto and Brightspace. 
  • Digital Strategies to utilize the new campus web templates and deploy the new server.  
  • VUIT Cloud Services team and VUIT Storage team to explore storage options for the growing needs for library digital collections. 
  • VUIT Desktop Engineering continued collaboration to support library staff and circulating laptops. 


LTDS by the numbers:  

  • Number of Proxy Sessions: 145,166 
  • Number of Informs Resolved: 697 
  • Number of servers managed: 35+  
  • Number of items added to Fedora: 484 
  • Number of websites rebranded: 110+ 
  • Number of sites and applications managed: 150+


During the coming months LTDS will continue to work on several projects including: 

  • Creating a set of tools for staff to assist in sharing metadata from digital objects between systems 
  • Adding information about space usage in the libraries to the website. 
  • Adding additional storage capacity to digital collections. 
  • Continued work to migrate resources from older systems to current technologies. 

When your Microsoft Team goes inactive…

VUIT has recently implemented a policy that will expire/delete your Microsoft Team if it has zero activity for a full year. Never fear, all owners of the team are notified well in advance of the expiration and are given the chance to renew the team and keep it active. If this happens to a library team that you have ownership of (as a chair, group leader, director, etc.), LTDS will reach out and help you determine if the team is still needed, and where to go from there. If you have any questions, reach out via Inform!

Zoom and LibCal Integration

LTDS  worked with VUIT who have turned on the libcal plug-in for Zoom. This plugin allows the automatic creation, update, management and deletion of Zoom meetings and webinars for libCal events and appointments. Now library staff with a libCal account can begin using Zoom within LibCal to schedule online events and appointments.

To use the Zoom plugin, libCal users will need to do the following:

  1. Log into LibCal, click on your email address in the navigation bar.
  2. Click the Integrations tab of your Manage Account page.
  3. In the Zoom panel, click Authorize with Zoom account button and follow the prompts to finish the authorization.
  4. When you receive an email from with a subject line of “libCal for Zoom is approved to use”, that means your libCal account is linked to your unique institutional zoom account, and you can start scheduling zoom appointments and events within your libCal account.

Feel free to try out this new feature!  To set up virtual appointment and online events within libCal, please refer to this libguides,  and submit an Inform if you encounter any issues.

Reducing Time Spent Applying Updates

I wanted to briefly share a win we had a little while back involving the Nursing Wiki. Security and maintenance patches for the current LTS version of MediaWiki are released roughly every quarter, and these have historically been a time-consuming manual process — around 90 minutes.

For the most recent update, we scripted the majority of the required steps and reduced the time spent applying the patch down to around 30 minutes, a 66% savings!

Setting browsers to automatically clear history & cache upon closing (Update from 2020 post)

UPDATED version:

Sometimes our browsers get clogged and cause issues, especially when trying to access sites that are behind protective layers. Then we have to tell users to go clear their browser’s history and cache. There is a way that this can be done automatically, though, when a user closes their browser. Please see below for how to do this based upon your preferred browser:

Edge (Version 100.0.1185.36 (Official build) (64-bit))
  1. Open the Edge browser
  2. Click on the 3 dots on the top-right and select “Settings”
  3. Click on “Privacy, search, and service”
  4. Click on “Choose what to clear every time you close the browser”
  5. Turn on at a minimum “Browsing history”, “Cookies and other site data”, “Cached images and files”

Edge privacy, search, and services settings
After this, you are done. There’s nothing else you need to change for Edge (and there is no “Save” button). You can now start using your browser as normal and when you close it, it will automatically clear your history & cache for you.

Firefox (Version 99.0 (64-bit))

  1. At the top of the Firefox window, click the menu button on the right and then select Settings

Firefox menu options

  1. Click on Privacy & Security
  2. Look for the “Cookies and Site Data” section click the check box next to “Delete cookies and site data when FireFox is closed”

Firefox cookies and site data settings

  1. Scroll down to “History” section and change the drop down next to “Firefox will” from “Remember history” to “Use custom settings for history”. Then click the check box next to “Clear history when Firefox closes”

FireFox custom settings for history
That’s it. Like Edge, there is no “OK” or “Save” button – it automatically saves your changes/updates so you can now use your browser as normal. And the next time you close it, it will automatically clear your history and cache for you.

Chrome (Version 100.0.4896.75 (Official Build) (64-bit))

  1. Open the Chrome browser
  2. Open the Chrome menu options (3 dots to the right) and then select Settings
  3. Click on Privacy and security
  4. Click the Cookies and other site data
  5. Scroll down until you see “Clear cookies and site data when you close all windows” and toggle it from off to on

Chrome cookies setting
Like the other browsers, there is no “OK” or “Done” button – it automatically saves your updates. But this is it – this is all you need to change.

Zoom Meeting vs. Zoom Webinar

Zoom Meeting vs. Zoom Webinar — how do you choose which platform is the best fit for your virtual gathering? Here are some questions to consider:

  1. How many attendees are you expecting? Webinar can have up to 1000 attendees; meetings are capped at 300.
  2. How much attendee interaction do you want? Webinars are more appropriate for one-way broadcasting to a large group. Attendees can’t un-mute and speak unless explicitly given permission individually by a host. Attendees also can’t see who else is there, i.e. there is no participant list visible to them. There are options on whether to enable chat or the Q&A feature for attendee interaction.
  3. Do you need breakout rooms? Webinars can’t do breakout rooms — only meetings can.

Zoom provides a meeting and webinar comparison which might further help with your decision. LTDS is also available to talk you through each option. Submit an Inform to get in touch and/or if you decide to utilize the webinar option.


Domain-based Message Authentication, Reporting, and Conformance (DMARC) is an email process that assists in preventing phishing attempts.    DMARC looks at an email and determines if the information about who is sending the email matches with the sending server information.

in order to fully implement DMARC LTDS has been working with VUIT to change how email from some of our systems are sent.  LTDS has made and implemented changes for Alma, myEMMA, and other systems over the past 6 months.  We believe all issues have been resolved based on current information.


For additional information see:

What is DMARC – How Does DMARC Work?



Cords, Connections, and You

If you are anything like me, you’ve probably amassed quite the collection of cords for your various electronics over the years. What are they? What do they do? Let’s untangle this mess. Here’s a short guide.

HDMI: Audio and video signal, best for TV to PC connections.

DVI: Video only, perfect for older systems or for 144Hz at 1080p.

DisplayPort (DP) and Mini DisplayPort: The best connector for an audio and video signal, and can transmit 144Hz up to 4K.

VGA: Old, legacy video connector. Only to be used when nothing else available.

USB Type-A: The most standard connector for audio, video, data and power; but increasingly being replaced with USB Type-C.

USB Type-B: An older, very rarely used connector. There were two different versions.


USB Type-C: Newest audio, video, data and power connector. The best connection for laptops and mobile devices.

Micro USB: A miniaturized version of the USB interface developed for connecting older compact and mobile devices such as smartphones, Mp3 players, GPS devices, photo printers and digital cameras.

Mini USB: Another mostly outdated miniaturized version of the USB interface for compact and mobile devices.

Lightning: Used to connect Apple mobile devices like iPhones, iPads, and iPods to host computers, external monitors, cameras, USB battery chargers, and other peripherals.

And here’s where it’s gets a little more tricky…
Thunderbolt: Thunderbolt 1 and 2 use the same connector as Mini DisplayPort, whereas Thunderbolt 3 and 4 reuse the USB-C connector from USB. The main difference is there’s a thunderbolt on the head of the connector and the port, and in many cases, they can do everything Mini DisplayPort and USB-C can, except much faster.

Bonus content! One last cord you should be familiar with.

Ethernet: This cable connects wired devices together to the local network for file sharing and/or Internet access.

And there you have it! A quick rundown of the big ball of cords under your desk.

Please feel free to contact LTDS if we can be of any additional assistance or would like some help with cord management.