Set Browser to Clear Cache When Closing

Sometimes our browsers get clogged and cause issues, especially when trying to access sites that are behind protective layers. Then we have to tell users to go clear their browser’s history and cache. There is a way that this can be done automatically, though, when a user closes their browser. Please see below for how to do this based upon your preferred browser:

Internet Explorer

  1. Open IE browser
  2. Click Tools Internet Options Advanced tab
  3. Scroll down to the Security section and then check the box: Empty Temporary Internet Files folder when browser is closed
  4. Click OK

Firefox

  1. At the top of the Firefox window, click the Firefox button and then select Options
  2. Select the Privacy panel
  3. In the History section, set Firefox will: to Use custom settings for history
  4. Select the check box for Clear history when Firefox closes
  5. click the Settings… button. The Settings for Clearing History window will open
  6. In the Settings for Clearing History window, click the check mark box next to Cache.
  7. Click OK

Chrome

  1. Open the Chrome browser
  2. Open the Chrome Toolbar (3 lines to the right of the URL window) and then select Settings
  3. Select Show advanced settings…
  4. Click the Content Settings button located under the Privacy section
  5. Under first section labeled Cookies, select Keep local data only until you quit your browser
  6. Click Done

Working with EndNote

EndNote is a popular piece of software that is used by many members of the Vanderbilt Community.  First and foremost, the most efficient way to find the full-text of an article is through starting at http://www.library.vanderbilt.edu/, but if you want to try the following options, it may save you a little bit of time, but the first thing you need to do is to make a couple of changes to your Preferences. When you are in the EndNote client, go to Edit -> Preferences:

In the OpenURL path, enter the following:

https://catalog.library.vanderbilt.edu/openurl/01VAN_INST/01VAN_INST:vanui?

And in the Authenticate with URL, enter the following:

https://login.proxy.library.vanderbilt.edu/login

You can also select the “Automatically invoke Find Full Text on newly-imported references”.

Then click “Apply” and OK. There are two ways from within EndNote to potentially find full text. The first utilizes the “Find Full Text” feature within EndNote.

This option will try to locate full text of the articles selected. You will be prompted to Authenticate with your VUNet ID/epassword and if it is successful, there will be paperclip next to the Author.

NOTE: Based on our experience, this is rarely reliable. If you are not successful, try option #2:

Here, we will utilize the OpenURL option. There are a couple of ways to get to it. First, make sure the article you want to find is selected, then go to References -> URL -> OpenURL Link:

The 2nd method is to right-click on the article

This will take you directly to the Vanderbilt Library’s catalog where you can then access the full text if it is available.

This is just a couple of ways that you can utilize EndNote. If you have any questions, feel free to contact us.

How to access Shared Exchange Mailbox via the web

Occasionally, there are problems with the Outlook client but you really need to access a shared exchange mailbox. One way to do this is via the web:

http://outlook.com/owa/{emailbox}@vanderbilt.edu

So, if you are trying to access the Central Circulation email box, your URL would look like this:

http://outlook.com/owa/cencirc.library@vanderbilt.edu

It will then prompt you to log in, which you will use your own Vanderbilt email address and epassword and if you are authenticated & authorized, you will see the mailbox.

Outlook365 Spam Protection Update

On October 15, 2019, please be advised on the upcoming change to how spam will be handled:

“Microsoft Office 365 is updating the quarantine notifications and alerts messages that users will receive. Currently, users can release emails from quarantine directly from the notification email. After mid-October, users will no longer be able to release quarantined emails from the notification email itself; they will only be able to “Block Sender.” To review and release quarantined emails back into their mailbox, users will have to sign in to the Office 365 Security and Compliance Quarantine website.” (from https://news.vanderbilt.edu/2019/10/10/microsoft-office-365-changes-to-notification-messages-regarding-quarantined-emails-in-vumailguard/)

 

LTDS September 29nd – October 5th 2019

Over the past week, your LTDS staff have been putting in a lot of time towards out-facing services. For instance, our first LTDS Office Hours was hosted on Friday, with 5 attendees with a variety of questions. Thank you for all who came and participated. This will be a weekly pilot so come and join us this Friday at 10am! Other out-facing services include website work, a lot of Informs, and committee work. Internally, we continue load user records into Alma, and support staff with various desktop issues. LTDS Staff continue to increase their skills by participating in various trainings, webinars, courses, and preparing to assist and/or teach.

Web work:
* WordPress updates
* Islandora updates
* Clickable study room map
* New titles page interface improvements
* Public web typography refresh
* TVNews forgot password project

Staff supporting:
* LTDS Office Hours
* OCLC publishing project
* Library GitHub support/documentation
* Office 365 installation

Courses:
* Python
* Laravel
* Unix
* Library Juice Academy courses

Committees:
* LAC
* Alma Systems Committee
* Wayfinding Task Force
* eBUG
* Leganto Working Group

Other:
* Archivematica

Basic troubleshooting: Delete Outlook Profile

Sometimes, Outlook can be problematic and no matter what you try, you still get either annoying pop ups or you’re not receiving emails that you believe you should be. One basic way to troubleshoot this issue is to delete the profile your computer is using for Outlook. What this does is force Outlook to rebuild your profile, giving you a clean start, so it does not hurt anything to try this.

First, you need to go to your Control Panel.

Then go to “User Accounts”

Then go to “Mail”

In the window that pops up, click on “Show Profiles”

In the next window that pops up, you should see one profile, which is your default profile. Click the “Remove” button.

Once completed, click OK. For best results, reboot your computer and then start up Outlook again. This only takes a few minutes to complete but is one anyone can try as a method to troubleshoot Outlook issues.

LTDS September 22nd – 28th 2019

LTDS personnel have been diligently working on various projects from across various areas. To name a few:

    • Desktop:
      • Office 365 installation
      • Laptop/Desktop deployments
    • Alma/Primo VE:
      • Testing Fisk user loads
      • Cleaning up user records
      • Circulation/Reserve Desk
    • Digital Collections:
      • TVNews – Accessibility issues
      • TVNews – Forgotten password project
      • Fine arts exhibits
    • Web/Web applications:
      • Clickable room maps
    • Committees:
      • LITA
      • ELUNA Developers Day
      • Exhibits System Task Force
    • Training:
      • Bootstrap 4
      • XSLT/XQuery

Blocking unwanted calls

Most of us already have in place a method to block spam emails. And with our cell phones, we can easily block calls. But what about Skype for Business? Is there a way to block unwanted calls there? I am here to tell you that yes, there is way to do this, but it does require a little effort. First and foremost, you have to know what number you are wanting to block. Then, we have to create a Contact within Outlook (which is integrated with Skype for Business).

Open up Outlook, go to “New Items” and select “Contact”:

Enter a recognizable name, something like “Blocked Contacts”. Enter a bogeous email address (something like blocked@bad.com). And then under Phone numbers, enter the phone number you want to block. Be sure to include the +1 (for US) and the area code.

Now, go to Skype for Business and search for the contact you created:

Right-click on the contact, go to “Change Privacy Relationship” and select “Blocked contacts”:

You will then get a message, stating that once this user is blocked, they will not be able to contact you in any way – including phone calls (which is what we want). Just click “OK” and voila!, you are now blocking that unwanted caller. Now please note, you can add more numbers to this contact you created, but only up to 7 numbers. After that, you would need to create another Contact and do the same process as above. Hopefully you will not need to use this a lot, but for those annoying fax calls or telemarketers, it might come in handy.

(Thanks goes to Sele Training who provided a YouTube video explaining this, found here: https://www.youtube.com/watch?v=3CN44dZ6Syc)

Build Your Own Search Widget

Did you know that you can create your own search box, customized to included limits such as your Library or even a search query? It is readily available to anyone who would like to try it out and is found here:

https://apps.library.vanderbilt.edu/primo-search/

Where can you use this widget? If you have a Libguide and want to actually “guide” students to resources, you can do so by providing this search widget. This is just one of many tools we have available. Try it out and let us know what you think!

Your LTDS Team

My Account to EResources

One of the benefits of using the same authentication system for both Alma and EZProxy is that we can offer true Single-Sign-On services. This is why we strongly encourage users to log into “My Account” first (“Sign In” on https://catalog.library.vanderbilt.edu/).

This does assume the users have accounts in Alma – accounts that are using VUNet ID as their Primary Identifier and are set as External. By doing this, when users log into “My Account”, their information will automatically pass them through to other resources that they are authorized for.