Remote Access and Communications 

LTDS will continue to provide remote support for staff, wherever they are working. LTDS team members may utilize available tools including Microsoft Teams, Skype for Business, and Remote Desktop. 

Ways to contact LTDS

Helpful links from LTDS, VUIT, and other sites

Tools and Tutorials

Further information

Frequently Asked Questions

How do I get started with MS Office, Teams, and other applications via the web?
Login into with your Vanderbilt email address and password.    

Do I need to be on the VPN if I only use the catalog, ejournals, and databases?
No, access to these resources are not managed through the VPN. 

Is the VPN required to access Alma?
No, Alma can be accessed directly through a web browser. 

Is the VPN required to access the ILLiad client?
Yes, the ILLiad webpages can be accessed without the VPN, however, the client requires a VPN connection to connect to the ILLiad server. 

What platform should I use for a meeting?
Teams will accommodate a team of up to 50 attendees from the university.
Zoom is used for large meetings and accommodates attendees from outside the university.

How do I access my Shared Exchange Mailbox (SEM) via the web?
See this blog post for details on how to access your SEMs.

How do I schedule a Microsoft Teams meeting?
See the instructions available at Microsoft